Well, I am able to connect it the first time around, but when I unplug the USB cable and then later want to re-connect it with my laptop, I cannot.
It gets stuck while trying to connect showing the text "Connecting to device.." on the phone.
Yep, it works fine if I restart my OS, but I don’t want to do that since it is a waste of time. Fortunately, we have another option. Solving the problem by doing what restarting the OS does.
- Just use your task manager to kill these 3 processes: RIMDeviceManager.exe, BbDevMgr.exe, and DesktopMgr.exe
Or just utilize the taskkill command by hitting Win+R(i.e. opening Windows Run dialog) and executing this command:
cmd /k taskkill /F /IM RIMDeviceManager.exe /IM BbDevMgr.exe /T /IM DesktopMgr.exe
2. Unplug the usb cable from your phone.
3. Open BlackBerry Desktop Manager again.
4. And lastly, re-plug the usb cable to your phone.
It may also be that it is a network/firewall related problem, some guys are talking about it here. Give it a read if it still doesnâ€™t work for you.