*Solution* – Cannot connect BlackBerry to Desktop Manager

Well, I am able to connect it the first time around, but when I unplug the USB cable and then later want to re-connect it with my laptop, I cannot.
It gets stuck while trying to connect showing the text "Connecting to device.." on the phone.

Yep, it works fine if I restart my OS, but I don’t want to do that since it is a waste of time. Fortunately, we have another option. Solving the problem by doing what restarting the OS does.

  1. Just use your task manager to kill these 3 processes: RIMDeviceManager.exe, BbDevMgr.exe, and DesktopMgr.exe
    Or just utilize the taskkill command by hitting Win+R(i.e. opening Windows Run dialog) and executing this command:

cmd /k taskkill /F /IM RIMDeviceManager.exe /IM BbDevMgr.exe /T /IM DesktopMgr.exe

2.  Unplug the usb cable from your phone.

3.  Open BlackBerry Desktop Manager again.

4.  And lastly, re-plug the usb cable to your phone.

 

It may also be that it is a network/firewall related problem, some guys are talking about it here. Give it a read if it still doesn’t work for you.

6 Comments

  1. Erik de Wit said,

    April 17, 2009 at 3:12 pm

    Thanks, great advice. It works and now I don’t have to restart my laptop X-times per day.

  2. April 22, 2009 at 2:27 am

    [...] or something to get it going? Try one of these to get it to stay connected: View Document *Solution* – Cannot connect BlackBerry to Desktop Manager « Ozan Safi Since you said you had a good back up, you can also try: How-To Wipe with JL_Cmder If none of [...]

  3. sherrina said,

    July 11, 2009 at 7:41 pm

    Thanks so much. It works perfectly :D

  4. July 27, 2009 at 12:15 pm

    Thanks you Ozan, this worked perfectly, you are a star!

    Dave….

  5. letjen said,

    October 14, 2009 at 9:18 pm

    thx you sir


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