Well, I am able to connect it the first time around, but when I unplug the USB cable and then later want to re-connect it with my laptop, I cannot.
It gets stuck while trying to connect showing the text "Connecting to device.." on the phone.
Yep, it works fine if I restart my OS, but I don’t want to do that since it is a waste of time. Fortunately, we have another option. Solving the problem by doing what restarting the OS does.
- Just use your task manager to kill these 3 processes: RIMDeviceManager.exe, BbDevMgr.exe, and DesktopMgr.exe
Or just utilize the taskkill command by hitting Win+R(i.e. opening Windows Run dialog) and executing this command:
cmd /k taskkill /F /IM RIMDeviceManager.exe /IM BbDevMgr.exe /T /IM DesktopMgr.exe
2. Unplug the usb cable from your phone.
3. Open BlackBerry Desktop Manager again.
4. And lastly, re-plug the usb cable to your phone.
It may also be that it is a network/firewall related problem, some guys are talking about it here. Give it a read if it still doesn’t work for you.
Erik de Wit said,
April 17, 2009 at 3:12 pm
Thanks, great advice. It works and now I don’t have to restart my laptop X-times per day.
What is wrong? - BlackBerry Forums at CrackBerry.com said,
April 22, 2009 at 2:27 am
[…] or something to get it going? Try one of these to get it to stay connected: View Document *Solution* – Cannot connect BlackBerry to Desktop Manager « Ozan Safi Since you said you had a good back up, you can also try: How-To Wipe with JL_Cmder If none of […]
sherrina said,
July 11, 2009 at 7:41 pm
Thanks so much. It works perfectly 😀
David Pickett said,
July 27, 2009 at 12:15 pm
Thanks you Ozan, this worked perfectly, you are a star!
Dave….
Ozan Safi said,
July 27, 2009 at 9:37 pm
hehe thank you! Glad to be of help 🙂
letjen said,
October 14, 2009 at 9:18 pm
thx you sir
chris said,
May 16, 2010 at 5:28 pm
thank you for this post
you solved my problem (and my hair 😉
chris
Kitchen Cupboards said,
December 4, 2010 at 2:12 am
you can always tell the quality of USB cables by looking at the thickness of the cable. thicker usb cables have higher quality “’
John said,
March 16, 2011 at 7:05 pm
Spot on – worked a treat – THANKS!!!!!!!
mansoor said,
May 29, 2011 at 3:24 am
I simply did uninstall the desktop software 6 and reinstall the software 5. Now it works perfectly.
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July 11, 2011 at 11:51 pm
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Freddy said,
December 18, 2011 at 5:57 pm
I installed Blackberry Desktop Manager 5.0.1 in my laptop. I use the USB cable that came with the phne to connect the blackberry and it doesn’t work. I cannot connect
Any ideas to solve the issue would be appreciated
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